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Post by Groundhog66 on Aug 6, 2013 19:33:26 GMT -8
Perhaps you remember, I recently won THIS auction. It was an impulse buy, no idea why I bought it...I just did. So anyway, when I received it, it was not in very good shape. The bracelet was in pieces on one end, and it was missing a couple parts. The pic of the case back, cleverly omitted the one side for a reason, it was ground down into the brass pretty badly. After thinking about it for a couple days, I decided I'd request a refund. The seller was not pleased, but said he would take it back, and refund my money upon it's arrival. He received the watch today, and I got this note... "When I sent u the watch the band was in one piece...Was it like that when it got to you?I will need to buy a pin now to get it back to how I had it. It could have came out during shipping. Can't say this is resolved, ugh! Just frustrated I guess like u were when u saw the watch. Did u look through the packaging thoroughly?"Yeah, I looked through the package, and saw nothing. I was already in a bit of a pissy mood, so this was my response to him... "It was in pieces when I got it, I had to put it back together. Yes i looked in the package, nothing else was in there. Keep the watch, keep the money...I really don't care t this point."
I don't imagine I'll hear anything more from him, but that's okay in my book...I paid a small price to avoid frustration. |
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bladedogg
Timekeeper
Time is nonexistent
Posts: 256 
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Post by bladedogg on Aug 6, 2013 23:15:45 GMT -8
OH man, that sucks bro....I hope it works it way out....
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Post by dad-the-diver on Aug 6, 2013 23:53:58 GMT -8
Perhaps you remember, I recently won THIS auction. It was an impulse buy, no idea why I bought it...I just did. So anyway, when I received it, it was not in very good shape. The bracelet was in pieces on one end, and it was missing a couple parts. The pic of the case back, cleverly omitted the one side for a reason, it was ground down into the brass pretty badly. After thinking about it for a couple days, I decided I'd request a refund. The seller was not pleased, but said he would take it back, and refund my money upon it's arrival. He received the watch today, and I got this note... "When I sent u the watch the band was in one piece...Was it like that when it got to you?I will need to buy a pin now to get it back to how I had it. It could have came out during shipping. Can't say this is resolved, ugh! Just frustrated I guess like u were when u saw the watch. Did u look through the packaging thoroughly?"Yeah, I looked through the package, and saw nothing. I was already in a bit of a pissy mood, so this was my response to him... "It was in pieces when I got it, I had to put it back together. Yes i looked in the package, nothing else was in there. Keep the watch, keep the money...I really don't care t this point."
I don't imagine I'll hear anything more from him, but that's okay in my book...I paid a small price to avoid frustration. good for you thunbsup.gif |
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donciccio
Is a Permanent Fixture
Posts: 6,160
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Post by donciccio on Aug 7, 2013 4:39:17 GMT -8
Knuckle up!!
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Post by Groundhog66 on Aug 7, 2013 5:22:36 GMT -8
Still no response from the seller, that should earn him a couple bad karma points  |
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Post by Groundhog66 on Aug 7, 2013 9:42:13 GMT -8
Update - I was just issued a full refund, good karma for the seller.
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cartshed
WIS
Veins of Vodka
Posts: 1,918
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Post by cartshed on Aug 7, 2013 9:47:42 GMT -8
Great result. thunbsup.gif Glad you didn't have to pay him a visit  |
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mar52
Timekeeper
Posts: 873 
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Post by mar52 on Aug 7, 2013 9:56:10 GMT -8
Terrific outcome! Smart seller in the long run.
I also had a good outcome today.
I won a watch July 27 and paid immediately with Paypal, her only method of receiving funds. A couple of days later I noticed that my paypal payment was pending, not received because her ID was not registered.
I've written to her every single day and never got a response. I figured she wasn't getting my emails.
Last night I thought of a new method to contact her. I left her a neg and she emailed me immediately. I wrote back and of course she did not get it.
I had tried every method of contacting Ebay from my home computer and nothing mentioned paypal problem. I wanted to contact ebay directly and it wasn't possible.
Yesterday while out I checked Ebay from my phone and like magic... there was their phone number.
So today I called Ebay. They gave me her phone number, I called and she called back.
Everything should be fixed by the end of the day and when I receive the watch the neg will be removed.
Perseverance prevails!
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Post by timewatcher on Aug 7, 2013 10:21:25 GMT -8
Terrific outcome! Smart seller in the long run. I also had a good outcome today. I won a watch July 27 and paid immediately with Paypal, her only method of receiving funds. A couple of days later I noticed that my paypal payment was pending, not received because her ID was not registered. I've written to her every single day and never got a response. I figured she wasn't getting my emails. Last night I thought of a new method to contact her. I left her a neg and she emailed me immediately. I wrote back and of course she did not get it. I had tried every method of contacting Ebay from my home computer and nothing mentioned paypal problem. I wanted to contact ebay directly and it wasn't possible. Yesterday while out I checked Ebay from my phone and like magic... there was their phone number. So today I called Ebay. They gave me her phone number, I called and she called back. Everything should be fixed by the end of the day and when I receive the watch the neg will be removed. Perseverance prevails! I have E-bays phone number programmed into my cell phone and have called them a couple of times and have gotten good results! |
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sdoocms
Is a Permanent Fixture
Carl
Posts: 5,296
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Post by sdoocms on Aug 7, 2013 10:56:48 GMT -8
Update - I was just issued a full refund, good karma for the seller. Great! Glad it all worked out for you! |
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Post by dad-the-diver on Aug 7, 2013 13:58:36 GMT -8
You packed his bags, he went on a Guilt trip. While on the trip he saw the error of his ways. As I posted previously, good for you thunbsup.gif
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Post by Groundhog66 on Aug 7, 2013 14:04:49 GMT -8
Thanks guys, it just wasn't enough of an investment to get stressed over. In the end, the seller manned up and made the proper decision.
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