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Post by nzwatchdoctor on Feb 9, 2023 12:33:19 GMT -8
I was in a watch shop for some parts yesterday when one of their customers (a man in his '80s) told us that he bought one of the Omega Speedmasters overseas in the late '60s. His one was unusual in that it had larger pushers than others. He had sent it to Omega to have it serviced (I hate that term when it refers to watches). They did that and sent it back sans larger pushers but with 'normal' pushers fitted. He has since found out it was one of 22 made for the space mission and the larger pushers were for the astronauts gloved hands. Omega have ruined it  He can prove it is from that lot but it now doesn't have the unique pushers. I wonder if Omega did this to retro fit to another watch. |
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Post by dapellegrini on Feb 9, 2023 14:22:21 GMT -8
In my experience any pieces that are replaced by Omega during a service our sent back to you. Sounds odd that he didn't get the old pushers back. Rolex does NOT do this, but Omega does and has for a long time now as far as I understand.
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Post by nzwatchdoctor on Feb 9, 2023 15:45:25 GMT -8
In my experience any pieces that are replaced by Omega during a service our sent back to you. Sounds odd that he didn't get the old pushers back. Rolex does NOT do this, but Omega does and has for a long time now as far as I understand. They shouldn't have replaced them full stop but yes, they should've sent them back with the watch. Rolex (and other 'high end') watch makers do terrible things with people's watches As often as I can I let people know not to send watches back to the agents and certainly not back to Switzerland. They've done things like changed one year only dials to more general dials. I know a guy who had a Rolex with a dial that degraded in UV so it was more collectible and worth more. Rolex changed it for a new dial and kept his one.  I've just finished re powering a GP that was sent back to the factory - they replaced the glass (not asked for) and the new one was too thin and leaked. They also stripped the thread in the barrel arbor so the screw and ratchet wheel wouldn't stay on properly. I can't get parts for it and have put an ETA 2824-2 in it. |
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HiBeat
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Post by HiBeat on Feb 13, 2023 10:22:05 GMT -8
For sure Rolex will not return confiscated parts that they deem to be old, deteriorated, or in their sole view replacements/aftermarket.
How many a man has had his lovely patina wiped out by a new part with no recourse. Hundreds of thousands ?
And where do these parts go, are we to believe RSC literally destroys them? I have a hard time believing they would do that 100% of the time. Too much money at stake.
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Post by nzwatchdoctor on Mar 9, 2023 20:20:09 GMT -8
For sure Rolex will not return confiscated parts that they deem to be old, deteriorated, or in their sole view replacements/aftermarket.
How many a man has had his lovely patina wiped out by a new part with no recourse. Hundreds of thousands ?
And where do these parts go, are we to believe RSC literally destroys them? I have a hard time believing they would do that 100% of the time. Too much money at stake.
I totally agree. It's all about $$ for them ;-( |
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